Service Guide

We currently provide our services to Athboy Community School, Coláiste Mhuire, Mullingar and St Joseph's Secondary, Rochfortbridge. If your child attends one of these schools, you will be able to use this service.

While we have worked to make our ordering platform as intuitive as possible, we would encourage new users to take a look at the following notes on how our service works.

Registration & Logging In

Parents will need to R​egister in order to use the service. Creating an account only takes a moment and our system only requires the bare minimum information for us to collect and process orders.  

As with ALL websites, we would encourage our service users to use a complex password when setting up their account.

Once you have registered, you can Login immediately with the user name and password you selected. Be sure to enter these details EXACTLY as you set them up! You will also receive a confirmation email with your login information included but delivery of this email is dependent on the service provider you use.

If you have difficulty logging in, please review the information here.

Once you have successfully logged in, you will see the Welcome Page . From here, you can:

P​lacing An Order

Click the button which bears your child's school name. The order platform will then load - this might take a moment depending on your internet connection.

Our system allows you to place separate orders for up to 4 children in the same school on each order. Select the number of children you are ordering for and click "Next Step".

For each child, you will be asked to enter their name, their year group and their class. Orders will be placed one child at a time, so if you are ordering for more than one, you will select lunch items for the first child and will then be asked when this is complete to enter the name & details of the second child and so on. You can then select whether you are ordering lunch for one day or placing an order for the whole week. When this is done, click "Next Step".

If you are ordering for one day, you will be asked to select the delivery date and select whether delivery is required at first or second break. You can then select the lunch items required from the drop down boxes. To place orders for second break, click "Add Second Break" and another order panel will appear. Click "Next Step" when you are finished. If you are ordering for the full week, the next day will then appear. If no food is required on a particular day, you can click "No Food Required Today" and then "Next Step" to move through the week.

You will now be presented with an Order Summary. This will detail the cost of your order and a breakdown of items selected for each day. To place the order, enter the email address you would like the confirmation to be sent to*, and click "Proceed With Order".

Now you will be asked to enter your card details. Please note that all payments are processed by Stripe. Enter your card details and click "Pay Now". Now please wait until the order confirmation screen appears before leaving the page.

It is REALLY important (!!) that you wait until the order confirmation screen appears before closing your web browser or moving to another site.

When the payment has been processed, your order will be submitted to us and we will prepare the lunch for delivery at the required time. Your child can give their name at the collection point and collect their lunch.  

* We are aware that emails to Gmail users are sometimes delayed. This affects more than just our service and it is totally out of our control.

Can I Cancel Or Change An Order?

Yes, but all cancellation and amendment requests MUST be submitted by 9am on the delivery date. This is because we will be busy preparing the lunches after this point!

If your child is unwell or you wish to amend or cancel an order, please use the form on the Welcome Page.

Please note that we cannot be held responsible for cases where a child does not collect their lunch. If the food has been prepared and delivered, the charge will stand.