Most users are able to access their accounts successfully without any assistance, but if you do have difficulties, please do not panic – your child will NOT go hungry if you cannot login!
99.9% of the “issues” reported have been user name related. User names and passwords must be entered exactly as shown in the “New User Registration” email which is sent instantly on completion of your registration. Remember too that passwords are always cAsE sEnSiTiVe.
If you still have a problem logging in, drop us a line using the form below and we will check your account for you. We may change your password to check your account.
You will be asked to clear your cache after contacting us and you will find useful information on how to do this below: